How do you cut through the glossy sales and marketing “fluff” to really understand what solutions can honestly deliver for you – and then make it happen?
The RFP process can be a minefield - taking a huge amount of time and resource to make sure you are asking the right questions. And too often the reality does not always meet the promise. We can help make sure you pick the right technology partners, with the right commercial deal, to differentiate your business.
With the distribution channels changing faster than ever, what is the best way to access the different content sources that you will need to have, now and in the future?
Ultimately, success so often comes from how the technology is configured, used and supported. We help to implement, manage and get the most from your GDS and other technology, without having your own large, specialist team in-house.
Online and Corporate Booking Tools
When so many TMCs and their corporate customers have experienced disappointment with a Corporate Self-Booking Tool, how do you choose and create an online offer that will make your customers happy?
Should you have just one online tool? A back-up choice, or ”pick’n’mix” from a wide portfolio? We can evaluate the right approach for you.
Really driving an online programme goes beyond choosing the right technology. We work with TMCs to provide the expertise to configure tools for your business and to define and implement the other elements you need to deliver and support an online CBT all the way through to successful adoption.
Online should not stand alone as an alternative to offline - we can help your sales and account management teams build a joined-up proposition for your whole service.
Other Technology and Bespoke Development
How do you keep up with the customer-facing technology that your customers are demanding and the large global agents are offering?
Mobile Apps, Traveller Tracking, Real-time Reporting, portals and more – with so many new solutions flooding the marketplace, we can help you evaluate which you really need and why.
Should you buy, or build your own travel tech? Getting your own bespoke development is no longer the preserve of the globals - we can identify and manage developers who fit your business and help you manage those projects to successful delivery.
Having been on "the other side of the fence", we know how to keep it all connected together when you have to work with multiple suppliers.